Shipping policy
Thank you for shopping with Besibuy. We are committed to providing you with reliable and efficient shipping services. Please review our shipping policy below to understand how we handle and process your orders.
1. Order Processing
Same-Day Dispatch:
Orders placed before 1:00 PM GMT on business days (Monday to Friday) will be dispatched on the same day.
Orders placed after 1:00 PM GMT, or on weekends and holidays, will be processed and dispatched on the next business day.
2. Shipping Methods and Delivery Times
Free Standard Delivery:
We offer free standard delivery for all orders within the US.
Delivery typically takes 2-3 business days from the date of dispatch.
Expedited Shipping:
For faster delivery, we offer expedited shipping options at an additional cost. Please select your preferred shipping method at checkout for details on pricing and delivery times.
3. Shipping Confirmation and Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order online.
4. Delivery Issues
Incorrect Address:
Please ensure that the shipping address you provide is correct and complete. besibuy is not responsible for orders shipped to incorrect or incomplete addresses.
Delivery Delays:
While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions, postal delays, or other external factors may cause delays. We appreciate your understanding and patience in such cases.
Lost or Damaged Packages:
If your package is lost or damaged in transit, please contact our customer service team at payment@besibuy.shop as soon as possible. We will work with the carrier to resolve the issue and ensure you receive your order.
5. International Shipping
Currently, we only offer shipping within the US. We are working on expanding our shipping options to include international destinations in the future.
6. Contact Us
If you have any questions or concerns about our shipping policy, please contact us:
By email: payment@besibuy.shop
Thank you for choosing besibuy. We appreciate your business and are committed to providing you with the best possible service.